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Policies & Disclaimers

If you cancel at least 48 hours prior to the tour date and time, you will receive a full refund. Cancellation within 48 hours will be subject to full charge
  1. Minimum 4 and maximum of 6 passengers on each charter.
    1. Due to the minimum number of passengers on the boat, we advise you to book the tour in advance to secure your spot, especially during busy holiday months.
  2. Dolphin watch is guaranteed, although due to the wild nature of the dolphins we do not guarantee you will be able to swim with dolphins. The captain will determine whether it’s safe or not to put guests in the water with the dolphins, this determination will be based on the ocean conditions and customer swimming capabilities.
    1. If you do not see any dolphins from the boat, you can join again free of charge on availability basis
  3. Tours may be subject to cancellation the morning of, due to weather conditions. This is the captain’s call as he/she will be making a decision based on safety first.
  • No glass
  • No drugs or illegal substances
  • Captain and crew should be notified of any medical conditions prior to boarding & should be made aware of where/ how to administer treatment in case of emergency